Apollo Group TV Refund Policy

Apollo Group TV Refund Policy

At ApolloGroupTV.biz, we are committed to delivering high-quality IPTV services. Please review our refund policy carefully before completing your purchase.

1. No Refunds on Activated Services

  • All sales are final. Due to the digital nature of IPTV services, no refunds or exchanges are provided once the service is activated.
  • If you encounter technical difficulties, please contact our support team for assistance before requesting a refund.

2. Refund Eligibility

Refunds are only considered under the following circumstances:

  • The service was not delivered within the promised timeframe.
  • The service is completely non-functional, and our support team is unable to resolve the issue.
  • If a duplicate payment was made by mistake, a refund will be issued for the extra transaction.

3. Non-Refundable Cases

Refunds are not available in the following situations:

  • Issues caused by the customer’s device, internet connection, or incorrect setup.
  • Change of mind after purchase.
  • IPTV service being blocked by the customer’s Internet Service Provider (ISP).
  • Violation of our Terms of Service.

4. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

Please include:

  • Your order number.
  • The reason for your refund request.
  • Any relevant screenshots or error messages.

5. Chargebacks & Disputes

  • Unauthorized chargebacks will result in the immediate termination of your IPTV subscription.
  • For any billing issues, please contact us before initiating a dispute with your payment provider.
  • Fraudulent chargebacks may lead to a permanent ban from our services.

By purchasing from ApolloGroupTV.biz, you confirm that you have read, understood, and agreed to this Refund Policy.

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